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FivoSoftTECHNOLOGY
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What we do

Software and systems built around the way you work.

Every business runs differently. We develop custom software, CRM platforms and connected automations to bring the right people, information and processes together.

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Built for real business needs

Start with the problem. Build the right solution.

You might need a CRM your sales team will actually use. A product that takes your idea to market. Or a better way to manage the routine work between your existing tools.

We help you identify what should be built, how the parts should connect and where to focus first. Explore our services individually, or combine them into a broader solution.

Our expertise

Eight services. Built to work together.

From your first customer enquiry to the information behind your next decision.

03 / 08

Operations

Business Process Automation

Reduce repetitive admin and keep everyday work moving.

We map routine processes and develop automations for approvals, task routing, record updates and handoffs between systems. Your team retains visibility while time-consuming manual steps become more consistent.

What we can build

  • Workflow mapping
  • Approval & task routing
  • System integrations
  • Data synchronisation
Explore this service
04 / 08

Growth systems

Marketing Automation & Lead Nurturing

Connect campaigns, lead capture and timely follow-up.

We build marketing workflows that organise incoming leads, segment audiences and coordinate email nurture sequences with your sales process. The emphasis is on relevant communication and clear handoffs, not more disconnected tools.

What we can build

  • Lead capture workflows
  • Audience segmentation
  • Email nurture sequences
  • Campaign-to-CRM handoffs
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05 / 08

Customer experience

Customer Communication Automation

Keep essential customer updates connected to your workflows.

We create supported communication flows for WhatsApp Business, SMS, automated calls and customer support. Use them for routing enquiries, sending reminders and coordinating status updates, subject to provider capabilities and consent requirements.

What we can build

  • WhatsApp Business workflows
  • SMS notifications
  • Automated calling
  • Support routing
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06 / 08

Reporting

Business Intelligence & Analytics

Turn scattered operational data into information your team can use.

We design dashboards and reporting tools that combine relevant metrics from sales, customer activity and operations. Track KPIs, understand trends and make important information easier to access.

What we can build

  • KPI dashboards
  • Business reporting
  • Data integrations
  • Performance visibility
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07 / 08

Digital presence

Web Development & E-commerce

Create a customer-facing website that works with the rest of your business.

We build responsive business websites and online stores with thoughtful navigation, practical features and clear conversion paths. When suitable, we connect sites to CRMs, enquiry management and other business workflows.

What we can build

  • Business websites
  • E-commerce stores
  • Custom web features
  • CRM integrations
Explore this service
08 / 08

Design

UI/UX Design & Brand Identity

Make your digital product intuitive and your brand recognisable.

We shape user journeys, interface systems and visual identities that make products easier to understand and use. From wireframes and prototypes to brand guidelines, the focus remains on clarity and consistency.

What we can build

  • UX flows & wireframes
  • Interface design
  • Design systems
  • Visual brand identity
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Connected by design

The value is often in the connections.

A website collects an enquiry. A CRM records the conversation. An automation coordinates the next step. A dashboard shows the outcome.

Each part has its own job. Together, they give your team a clearer way to manage the customer journey.

Discuss a connected solution
  1. 01
    Capture

    Bring leads and enquiries into the right system.

  2. 02
    Organise

    Track activity, ownership and progress in your CRM.

  3. 03
    Follow through

    Coordinate customer updates and repeatable tasks.

  4. 04
    Understand

    See the metrics that matter to your operation.

Where to start

Not sure which service you need?

These are three common starting points. The solution may involve one service or several.

Customer information is scatteredExplore custom CRM Your team repeats the same manual tasksExplore business automation You have a product or platform to buildExplore software development

Common questions

Before we get started.

Practical answers about scope, integrations and choosing the right starting point.

Which service is right for our business?

Start with the problem you need to solve. If customer data and sales activity are difficult to manage, a custom CRM may be the right foundation. If work is spread across multiple tools, workflow automation or integrations may be the better first step. We can help define the scope during an initial discussion.

Can you combine several services into one project?

Yes. A project can bring together a website, CRM, communication workflows and reporting, provided the required platforms support the necessary integrations. We scope each part so the overall system remains manageable.

Do you build new software and improve existing systems?

Both. We work on new applications and assess changes to existing systems. The right approach depends on the current technology, access to source code or APIs, and the improvements you want to make.

How is the scope and price of a project determined?

Requirements, integrations, user roles, complexity and delivery milestones all affect the scope. After understanding the project, we can outline the proposed work, estimated timeline and pricing.

Let's talk about your project

Tell us what needs to work better.

A clearer sales process, a custom application, an automated workflow—whatever you're planning, a useful conversation starts with your requirements.

Discuss Your Project
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